Last updated: 07/11/2025
Company: Doorly Ltd
Website: https://doorly.services
Contact: hello@doorly.services
1. Our Commitment
Doorly Ltd is committed to providing safe, responsible, and environmentally considerate services for all customers, staff, and the public.
We actively maintain high standards in:
- Health & safety management,
- Risk assessment,
- Environmental protection, and
- Staff training & equipment maintenance.
2. Legal Compliance
We comply with:
- The Health and Safety at Work Act 1974,
- The Control of Substances Hazardous to Health (COSHH) Regulations,
- The Personal Protective Equipment at Work Regulations, and
- The Provision and Use of Work Equipment Regulations.
All activities are risk-assessed and documented.
3. Staff Safety
Each Doorly team member:
- Receives full training before conducting any service,
- Uses appropriate PPE (gloves, goggles, masks where required),
- Is trained in safe chemical handling and manual handling,
- Carries a stocked first aid kit and fire extinguisher in every vehicle.
4. Customer Safety
- We maintain tidy workspaces and use safety signage where appropriate.
- Equipment is used only by trained staff.
- Customers are asked to keep children, pets, and vehicles clear of the work area during service.
- For indoor services, ventilation is ensured and all products used are low-toxicity or eco-friendly.
- All staff are to provide their Doorly ID card before carrying out any work or entering your home.
5. Environmental Responsibility
Doorly strives to operate as eco-responsibly as possible:
- All cleaning products are biodegradable or SDS-approved.
- Storm drains are protected using flood barriers and absorbent materials where necessary.
- Waste water is disposed of responsibly and never allowed to enter surface water drains.
6. Risk Assessments & Documentation
We maintain:
- One-page risk assessments for each service,
- COSHH data sheets for all chemicals,
- PPE logs, and
- Accident and incident reporting procedures.
All documentation is available upon request for review by customers, auditors, or regulators.
7. Insurance & Liability
- Doorly holds Public Liability Insurance up to £1,000,000 for all services.
- Copies of our insurance certificates and DBS checks can be provided upon request.
- We carry out regular safety inspections of all tools, ladders, and electrical equipment.
8. Continuous Improvement
We review this policy annually or after any incident to ensure ongoing compliance and improvement.
9. Contact
For questions or copies of our policies, contact:
hello@doorly.services
Doorly Ltd, 2 Kilburn Way, Newhall, Swadlincote, DE110QY
07927560044
